I will never use this plumber again. I don't know how he got these other stars but avoid at all costs. He was supposed to show up at 8 am to fix a tub faucet and at 4:30 pm I had to call him to see if he was even coming. He said he tried to find the place but couldn't mind you he never even tried to call, so he said he would be out the next morning at 8 am. He showed up almost 40 minutes late, walked in and told me my pipes were frozen and if they weren't they ought to be. Walked to the bathroom, pulled out the part that needed fixed and said yep it needs fixed and to call him when my pipes unfroze. My pipes weren't frozen, I shut the water off two days prior because of the leak, something I told him. He didn't even wait to let me turn the water back on. He quickly left during which I walked out to turn the water back on and sure enough my pipes aren't froze. If I could leave 0 stars I would, I'll have to settle for never using his "services" again.